WIPERAPP Wiki

⌘K
  1. Home
  2. WIPERAPP Wiki
  3. Troubleshooting
  4. "Token Invalid" error

“Token Invalid” error

Encountering a “Token Invalid” error in WIPERAPP can disrupt your data wiping operations. This issue may arise due to several factors:

Deleted Token from Admin Panel but Still on Flash Drive

If a token has been deleted from the WIPERAPP Admin Panel, but the same token file (key.wiperapp) still exists on the flash drive, WIPERAPP will detect a mismatch. Since the token is no longer present in the WIPERAPP Admin Panel, the client-side interface will notify the user that the token is invalid and needs to be replaced.

Mismatched Token Between Flash Drive and Admin Panel

A mismatched token occurs when the token file on the Flash drive does not correspond to the one in the WIPERAPP Admin Panel. This can happen if:

  • A new token was generated, but an older token is still being used.
  • The token file was replaced incorrectly or was manually altered.

How can we help?