If WIPERAPP fails to generate reports after completing a data wiping operation, the most likely reason is an interruption or incomplete verification process. For reports to be generated successfully, both the wiping and verification stages must complete fully. If the process is stopped prematurely—either due to manual interruption, system shutdown, or unexpected errors—WIPERAPP may not be able to finalize and store the report.

To resolve this, ensure that the entire wiping operation runs uninterrupted until WIPERAPP confirms completion. Once the verification step is finished, the system should automatically generate the report. If issues persist, reattempt the wiping process and allow it to finish completely before checking for reports again.

Key Points About Report Generation and Access

Encrypted Reports

• If the Internet is connected (with the WIPERAPP API status showing green), the report is generated and sent directly to the Admin Panel.
• If the Internet is offline, the report is saved in an encrypted format on the flash drive containing the WIPERAPP ISO in a special folder. These reports remain inaccessible to others until uploaded.

Decrypting Offline Reports

• Boot the computer with the flash drive containing the WIPERAPP ISO while connected to the Internet.
• The reports will be sent and decrypted automatically to the Admin Panel via the WIPERAPP server.

For a detailed guide on ensuring proper wiping and verification, refer to the Wiping Drive Data  Documentation.